The vendor is required to provide spy cloud cybercrime analytics platform and training.
- A cybercrime analytics platform to analyze network traffic, detect threats, and prevent cybercrimes such as data theft, vulnerabilities exploitation, malware installation, or user information theft.
- Comprehensive training to ensure effective operation of the platform.
- Technical support for issues arising from the use of the software.
- The vendor will continue to provide a way for the agency to report technical issues.
- These instructions are designed to help ensure the bidder submits all relevant information in its response.
- Bidder must prepare its response in accordance with these instructions providing all required information in the format specified.
- Failure of a response to show compliance with these instructions and submit all documentation may be grounds for considering the response non-responsive.
- Bids must use a sans serif 12-point font (such as Arial or Calibri) on an 8-1/2” x 11” format (except for graphic information being requested); bidder’s response must be paginated, contain a full table of contents, and have component sections clearly identified by electronic bookmarks.
- Bidder must submit only material directly pertinent to the requirements of this solicitation; extraneous narrative, elaborate brochures, uninformative public relations material, and other similar documents may not be submitted.

- Contract Period/Term: 1 year