The vendor is required to provide that associated student body solution for K-12 education and/or government customers.
- Confirm that the Solution shall be designed to anticipate and provide for increases in data storage needs, increasing size and scope of data sets on-line, and increasing number of use.
- Provide evidence of long-term fiscal stability; artifacts may include fiscal reports or recent audit results that demonstrate consistent and current financial security.
- Vendor confirms that its delivery and maintenance employees shall wear distinctive company clothing and display company/employee identification, including the employee photograph and name.
- Provide a general project plan that includes implementation of the proposed Solution; include a general outline of essential tasks/milestones and the estimated timeline for implementation.
- Describe vendor’s proposed project approach, including the roles and responsibilities of project team members, required tasks and any necessary onsite work; include a detailed list of participant and vendor responsibilities during the implementation process.
- Confirm that software updates are included in the maintenance contract.
- Provide details regarding Vendor needs and expectations for remote access to systems and open ports required for communication and data exchange between system components.
- Describe the typical frequency of software updates on an annual basis and whether software updates are required at these intervals or if they are included/or optional. Describe how Participants are notified of new software upgrades and tools available.
- Describe performance monitoring or other tools/techniques used to ensure consistent response times and availability of the Solution.
- Describe Vendor recommended/used database backup, system recovery, and failover capabilities to minimize the system downtime and risk of data loss
- Describe Vendor recommended/used database backup, system recovery, and failover capabilities to minimize the system downtime and risk of data loss
- Confirm that the Solution has the ability to integrate student preferred names from the SIS.
- Contract Period/Term: 5 years